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Location: Everything you need is in one place. Resort «Moon Palace Cancun - All-Inclusive» is located in Cancun. This resort is located in 19 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Wet n' Wild, El Rey Ruins and Playa Delfines. At the resort: You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center, a gym, a table tennis area, a mini-golf area and a diving club. You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Swimming fans are going to enjoy a pool, an aquapark and an outdoor pool. For participants of business meetings, there is a business center. Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, a chapel, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, Spanish, Russian and French. Room amenities: In the room, for you, there is an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms. Shuttle is one_way to airport. not_included to the overall price. The price is 26.00 USD. Bed for a child is available. For children of 0-3 y.o. The price is 0.00 None. Visa support for the embassy is unspecified. No-show is unspecified to have unspecified at None. As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in. Please note that shuttle service between sister properties of Palace resort is not included.
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Phone: 529988816000
Email: recepcionmps@palaceresorts.com
Check in - from 2:00 PM
Check out - until 12:00 PM
Guests are required to show a photo ID at check-in. Exact times can vary by rate and are confirmed on your booking.
Cancellation and payment terms depend on the room rate you select. Free cancellation is available on many rates until a stated deadline.
The hotel may pre-authorise a card to guarantee the reservation. Extra charges such as resort fees, parking, or breakfast may apply.
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